The American Council on Pharmaceutical Education (ACPE), the pharmacy school accreditation agency, is required to demonstrate to the U.S. Secretary of Education its expectations regarding a program's recording and handling of student complaints. ACPE must demonstrate a link between its review of complaints and its evaluation of a program in the accreditation process.  Therefore, in order to demonstrate compliance with the U.S. Department of Education Criteria for Recognition, and with the prior review and advice of Department of Education personnel, ACPE requires pharmacy schools to provide an opportunity for pharmacy students to provide comments and/or complaints about the schools adherence to ACPE's Standards.

The colleges and schools of pharmacy accredited by ACPE have an obligation to respond to any written complaints by students lodged against the college or school of pharmacy, or the pharmacy program that are related to the standards and the policies and procedures of ACPE.  The policy for student complaints related to ACPE Standards that has been established, implemented and maintained at Drake University includes the following:

1)  The student who wishes to file a complaint may visit the ACPE Standards web site.
2)  The student may then complete the form below.
2)  This form will be directed to the Student Affairs Office, where it will be considered, recorded, and responded to.
3)  The file of student complaints will be made available for inspection to ACPE at on-site evaluations, or otherwise at ACPE's written request.  The findings of this inspection, and the resulting implication(s) to the accreditation of the professional program, shall be noted in the Evaluation Team Report.

1.  State the specific ACPE Standard that you are commenting on:.

2.  Provide pertinent information regarding your concerns: 
 

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Comments? Questions?
E-mail to Renae Chesnut (renae.chesnut@drake.edu)